Monthly Archives: July 2006

Shel Holtz's book on blogging

Posted on July 31, 2006 by admin

Just read about Shel Holtz’s book on blogging: Blogging for Business: Everything You Need to Know and Why You Should Care. Shel Holtz, Ted Demopoulos. Kaplan Publishing. 288 pages. $21.95. The establishment of company Web logs — blogging — is … Continue reading →

Posted in blog, Blogging, corporate blogging, crisis blog, Shel Holtz, Uncategorized | Leave a comment

Corporate blogs and customer complaints

Posted on July 31, 2006 by admin

If you are thinking about corporate blogging, one obstacle may be the idea that too many comments will be in the form of customer complaints about your organization. That this will just be one big customer complaint box with the … Continue reading →

Posted in blog, Blogging, corporate blogging, Customer complaints, Uncategorized | 1 Comment

Landis not very convincing

Posted on July 28, 2006 by admin

Personally I’m hoping that Landis and the Tour de France comes through this latest drug question in great shape. I’m pulling for almost any sport that provides an alternative to the big professional ones with their outrageous ticket prices. But … Continue reading →

Posted in Floyd Landis, Tour de France, Uncategorized | 1 Comment

Saving Tour de France

Posted on July 27, 2006 by admin

The news that the latest Tour de France winner Floyd Landis tested positive puts the Tour de France event into the crisis/reputation management category. Here’s the news story via newsvine. On first glance it may look to be Floyd Landis’ … Continue reading →

Posted in Crisis Advice, Crisis Case Studies, Crisis Communications, Crisis Communicator, Lance Armstrong, Tour de France, Uncategorized | Leave a comment

Well, it ought to blow BBC's mind…

Posted on July 26, 2006 by admin

Robert Scoble on scobleizer apparently had some folks in the BBC in to have a look at his blogging. Here’s his post from scobleizer. What blew their mind was his stats on his blog. They said their stats weren’t much … Continue reading →

Posted in BBC, blog, Blogging, CEO blog, CEO blogs, Robert Scoble, scobleizer, Uncategorized | 1 Comment

Princess shows how to go from disaster to disaster

Posted on July 26, 2006 by admin

I was going to post a blog about Princess Cruises’s poor communication now that it is known that human error caused the ship to list dangerously injuring 240 passengers. I wanted to make the point that not explaining anything further … Continue reading →

Posted in communications manger, communicators, Crisis Case Studies, Crisis Communications, Crisis Communicator, Cruise, Cruise Ship, Princess Cruises, Uncategorized | 1 Comment

Congressman Wexler video on how to lose an election

Posted on July 26, 2006 by admin

One of the more popular videos on YouTube right now is a replaying of Congressman Wexler’s interview on Comedy Central’s The Colbert Report. Colbert tells the Congressman since he is unopposed in the election he can’t lose, but suggests some … Continue reading →

Posted in communicating, Congressman Wexler, Fox News, Media coverage, Uncategorized, Youtube | Leave a comment

How to do crisis communications–follow the Coasties

Posted on July 25, 2006 by admin

There is probably no better organization in the world at managing crisis communications than the US Coast Guard. They demonstrated it in Hurricane Katrina and they demonstrate it almost daily in their “routine” work of saving lives and keeping our … Continue reading →

Posted in Crisis Case Studies, Crisis Communications, Crisis Communicator, Uncategorized, US Coast Guard | Leave a comment

CIA blogger gets fired

Posted on July 24, 2006 by admin

Now, at first glance, it would make all the sense in the world. The blogosphere exists for open, transparent communication. Spies are not into open, transparent communication. And I would guess most of us wouldn’t want those in covert operations … Continue reading →

Posted in blog, Blogging, CIA, corporate blogging, Econo-Girl, Uncategorized | 1 Comment

Aine McDermot and Purposeful Journalism

Posted on July 22, 2006 by admin

I am a fan of newsvine and the model it presents for the global “watercooler”. By that I mean the real time discussion of current issues by those participating. Aine McDermot is a familiar name to newsvine junkies. And here … Continue reading →

Posted in Aine McDermot, blog, Blogging, CEO blog, CEO blogs, communications manger, communicators, corporate blogging, Corporate Speak, Crisis Communications, Crisis Communicator, News, newsvine, Now is Too Late, Public Relations, Uncategorized | Leave a comment