Monthly Archives: August 2006

YouTube, Michael De Kort, and the new whistleblower phenomenon

Wow, talk about getting legs. Yesterday I blogged (based on a lawyer’s blog) about the latest whistleblower strategy using YouTube. Today it is in Time Magazine. There are so many things to comment about this. This one I can’t avoid. … Continue reading

Posted in Michael De Kort, social media, social news, Time, Uncategorized, US Coast Guard, Youtube | 7 Comments

YouTube–the new opportunity for whistleblowers

OK all you whistleblowers out there, here’s a new way to get yourself some attention if no one in your company will listen. Make a video and post it on YouTube.  Like this guy (Michael De Kort) from Lockheed Martin … Continue reading

Posted in Crisis Communications, Crisis Communicator, crisis management, HR Lawyer's Blog, Lockheed Martin, reputation management, Uncategorized, Youtube | Leave a comment

Wal-Mart, Young, Edelman and whether to join in the conversation

Interesting comments from James Bruni via the NowPublic blogsite about the Wal-Mart and Andrew Young problems. I find Mr. Bruni’s troublesome. He seems to see in the Andrew Young problem an argument for PR firms and/or communicators for organizations to … Continue reading

Posted in Andrew Young, James Bruni, Mainstream Media, NowPublic, Uncategorized, Wal-Mart | 1 Comment

All crises are personal

It’s hard to imagine a crisis that doesn’t involve a lot of personal pain, agony and tragedy. That was brought home to me recently as I struggled with the personal pain of those involved in some reputation crises that I … Continue reading

Posted in Hurricane Katrina, PR Tactics, Uncategorized | Leave a comment

Hitler restaurant–who really wins?

Well, it appears the owner of the Hitler-named restaurant in Bombay has “seen the light.” He changed the name after meeting with members of Bombay’s Jewish community. But the interesting question to me is, who wins? Did he create a … Continue reading

Posted in Hitler restaurant, Uncategorized | Leave a comment

Why this job isn't easy

Crises affect people’s lives, their careers, their aspirations. A crisis manager is called in when there is a lot at risk and asked to give advice and help make decisions that can very significant consequences. I am reflecting on this … Continue reading

Posted in Crisis Advice, crisis management, Uncategorized | Leave a comment

What CEOs know and don't know about crisis management

The Burson-Marsteller research report CEO’s views of crisis management strategies is one of the most interesting documents to come around in a while. Burson-Marsteller Crisis Mgt Study It is as interesting for what it indicates CEOs don’t know about crisis … Continue reading

Posted in Burson-Marsteller, CEO blog, corporate blogging, Crisis Advice, crisis blog, Crisis Communicator, crisis management, Crisis Plan, Uncategorized | Leave a comment

Wal-Mart: Andrew Young turns a great strategy into bad news

Wal-Mart’s hiring of Andrew Young was a brilliant strategy. The former Mayor of Atlanta and US Ambassador to the United Nations had the pedigree, credibility and presence to make a difference in Wal-Mart’s badly needed efforts to boost its public … Continue reading

Posted in Andrew Young, attack blog, blog, Blogging, Crisis Advice, reputation management, Uncategorized, Wal-Mart | Leave a comment

This is what an online reputation attack looks like: Citgo

Here’s an email I just received from someone who normally sends me a lot of jokes. I’m guessing that’s a way a lot of these online reputation attacks go–from people who have a big list and are accustomed to sending … Continue reading

Posted in Citgo, Crisis Advice, Crisis Case Studies, Crisis Communications, Crisis Communicator, crisis management, Hugo Chavez, Uncategorized | 13 Comments

Exceptions to the "just spell my name right" rule

You’ve heard the old saw about PR– all PR is good PR as long as you get my name spelled right. Of course, those of us in crisis management know that isn’t true. But some restauranteur in Bombay has taken … Continue reading

Posted in Uncategorized | Comments Off