Monthly Archives: September 2006

Bank of America's liability "protection" costs them $14 million and counting

Posted on September 27, 2006 by admin

Perhaps you’ve heard the story by now. I heard about yesterday after making a presentation in North Carolina. Clark Howard, the talk show guy who helps everyone save money, had a segment on his show about Michael Shinnick who got … Continue reading →

Posted in Bank of America, Clark Howard, Crisis Advice, crisis blog, Crisis Case Studies, Crisis Communications, Crisis Communicator, crisis management, Crisis Plan, Michael Shinnick, Uncategorized | 6 Comments

Starbucks facing "monopoly" charges

Posted on September 27, 2006 by admin

Seems like Seattle is a great place to grow companies that come to dominate their markets–and then get viciously attacked for their success. Of course I’m talking about Microsoft and now Starbucks. This story from the Daily Dog discusses a … Continue reading →

Posted in google, Starbucks, Uncategorized | Leave a comment

Earning the "Right to Operate" is gaining traction

Posted on September 25, 2006 by admin

The corporate community is learning. Even a staid industry like the utility industry. From the old school perspective that “every one needs what we make so we just need to make more of it and ignore the critics,” the change … Continue reading →

Posted in communicating, communications manger, communicators, Uncategorized, utility communicators | 1 Comment

More thoughts on the Pope statement

Posted on September 25, 2006 by admin

Got a chance to read the newspaper a little on the flight to the east coast. Seems a little strange but after all the flurry about the Pope’s statement, now the context is being more clearly explained. That context was … Continue reading →

Posted in Pope, Uncategorized | 1 Comment

Pope, Spinach and my response to comments

Posted on September 22, 2006 by admin

Some interesting comments from Patrick and dubyus on my posts about the pope and spinach (separate posts, no obvious connections). Re dubyus comments. Agreed the Pope could have used other references but he didn’t. Let me ask you this, dubyus: … Continue reading →

Posted in Islamists, PIER, Pope, spinach, Uncategorized | 1 Comment

Spinach industry fighting back

Posted on September 21, 2006 by admin

Ad Age magazine reports the spinach industry is planning on spending a bunch of money trying to rescue the $300 million dollar industry. Already there are reports of farmers near Salinas, CA having to plow their spinach crops into the … Continue reading →

Posted in E. coli, food safety, spinach, Uncategorized | 2 Comments

How is Duquesne University doing?

Posted on September 18, 2006 by admin

I’m a little hesitant to do more grading or evaluating how an organization is doing in a crisis after some of the comments about Montreal’s Dawson College–but I’m going to anyway as that was what this blog was set up … Continue reading →

Posted in Crisis Case Studies, Crisis Communications, Crisis Communicator, crisis management, Crisis Plan, Dawson College, Montreal college, Uncategorized | Leave a comment

What's the Pope to do?

Posted on September 18, 2006 by admin

In my quick roundup last post of crises happening at the moment, I certainly missed the biggest one of all–comments the pope made. And since I have been out in the wilderness in the days since and not watching tv, … Continue reading →

Posted in Crisis Case Studies, Crisis Communications, Islamists, Pope, Pope apologizes, Uncategorized | 5 Comments

A quick crisis roundup–just for today

Posted on September 15, 2006 by admin

A quick review of organizations in the news in some form of crisis is a little mind boggling–and clearly too much for me to comment on. Particularly since I have to get ready to address a technology group on the … Continue reading →

Posted in Crisis Case Studies, Uncategorized | 2 Comments

Montreal College–Is it fair to grade?

Posted on September 15, 2006 by admin

Now that my comments about Montreal’s Dawson College have spilled onto another crisis blog site (crisismanager.wordpress.com) and after having some time to think about Valerie’s comments about my harsh judgment, I can’t resist commenting more. First, the distinction between a … Continue reading →

Posted in Crisis Case Studies, Crisis Communications, crisis management, Dawson College, Uncategorized | 4 Comments