Some interesting comments from Patrick and dubyus on my posts about the pope and spinach (separate posts, no obvious connections).
Re dubyus comments. Agreed the Pope could have used other references but he didn’t. Let me ask you this, dubyus: Can you imagine an equal reaction in the western/post-Christian world if a prominent Muslim leader were to quote a 14th century source that equally disparaged Christianity? Of course not. We are accustomed to the most outrageous disparagement of our religion and its leaders including Christ himself and do not react in this way. The promised violence against anyone espousing any religion other than Islam expressed in reaction to the Pope’s comments are evidence for the one-side nature of “offense” in this current debate. There is no equivalence here.
I stand by my comments about the Pope’s message being ill-advised–precisely because of this inequality of political correctness. I also agree with dubyus that in retrospect, the Pope’s apology fell far short of what was needed. He apologized for the reaction in large part. It fell short.
As to the comments about moderate Muslim leaders taking a stronger role in healing the rifts caused by extremists and unfortunate statements like this, where are they? If the Western media has ignored all the action that has taken place, then I implore the Muslim world to do what the rest of us in crisis communication advise our clients: when the media won’t carry an important message, you have to take it direct. Ads can be purchased. Messages sent by email and snail mail. Websites can be launched and promoted. Blogs can enable people to engage in conversation. There is much that can be done and it is not really an acceptable excuse to say that the media won’t cover it. It is too important.
By the way, thank you for dialoging about this. We may not agree, but it sure is helpful when people start talking. And you have helped me understand better a different viewpoint.
Patrick on spinach–you are right of course that the best way to deal with crises is prevention,a nd likely this could have been prevented. But those of us in crisis communications need to deal continually with what happens when people don’t take the prudent and necessary steps. So I’m not sure how helpful it is in talking about a crisis communications response to say it should have been prevented. Talking about how it will be prevented in the future is very helpful–but that was exactly my point.
Now– I am on my way out the door for a weeklong trip. First, a little more archery hunting, then working with one of the nation’s largest universities on crisis communications planning, then to Houston for a user group meeting for PIER and an exciting seminar with the Global Energy Management Institute and World Energy.
I’ll try to keep up while on the road, but in the meantime, keep those thoughts coming. Artisansweets–I would have commented but I’m too much of a hurry so I will get back to you later.