Monthly Archives: March 2007

Jonathan's New "Keeping Wolves At Bay"–perhaps the best fifty bucks you could spend

Posted on March 28, 2007 by admin

Here’s a blatant plug for my friend and valued associate Jonathan Bernstein’s newest version of his media training manual, “Keeping the Wolves at Bay.” Find out more (and order) at bernsteincrisismanagement.com. Jonathan bills this as a media training guide; indeed … Continue reading →

Posted in Jonathan Bernstein, Keeping the Wolves At Bay | 1 Comment

The Digital Media vs Mainstream war takes another victim: Life

Posted on March 28, 2007 by admin

Life magazine is no more. Once again. The venerable brand that had been resurrected by Time for the third time in 2004 to serve as a newspaper supplement, is dead. The victim of declining newspaper advertising. But, there is much … Continue reading →

Posted in Life Magazine, Mainstream Media, press-feed, Sally Falkow, Time | 1 Comment

Politicians and the new world of online communication–now McCain's turn

Posted on March 27, 2007 by admin

It’s going to be a bruising campaign. Particularly as campaign staffs attempt to come to grips with the realities of social media, Web 2.0, consumer generated content, and all the new forms of communication. I blogged earlier about John Edwards … Continue reading →

Posted in Uncategorized | Leave a comment

Digital Crisis Management–evaluating Taco Bell and Jet Blue

Posted on March 27, 2007 by admin

Here is a very interesting assessment of two recent crises–Taco Bell and the rat problem and JetBlue’s customer service–and how each of these companies is responding on the Internet. The point that Ed McLaughlin of SVM E-Business Solutions is making … Continue reading →

Posted in JetBlue, Taco Bell | Leave a comment

Taco Bell and the Onion Farmer

Posted on March 26, 2007 by admin

Taco Bell’s e.coli problems aren’t over yet. The outbreak of last December cost them a lot of business and bad press, and now they are being sued by the farmer who supplied the green onions–thought at one time to be … Continue reading →

Posted in Taco Bell | Leave a comment

Some thoughts about the changing nature of public relations

Posted on March 26, 2007 by admin

Just when I was pondering the thoughts presented in Houston by PR father Harold Burson (see crisisblogger post and Force for Good post), a co-worker gave me a copy of the New Yorker article on Howard Rubenstein, the well known … Continue reading →

Posted in Howard Rubenstein, Public Relations | 2 Comments

Prediction: A flood of anonymous, vicious political attack ads

Posted on March 22, 2007 by admin

The “Big Brother (sister?)” ad parody against Senator Clinton is likely to just be the start. First, because as this LA Times article shows, there is considerable protection for the anonymous aspect. It also conforms to the ethos of the … Continue reading →

Posted in Hillary Clinton ad, political advertising, Youtube | 1 Comment

Where Citizen Journalism and Mainstream Media are merging…Santa Rosa

Posted on March 22, 2007 by admin

Looks like one place where the new paradigm of news and the old are coming together (a collision or confluence?) is a tiny TV station in Santa Rosa, California. The Clear Channel owned station has fired its paid news staff … Continue reading →

Posted in citizen journalism, Clear Channel, KFTY-TV, Mainstream Media, Santa Rosa TV | Leave a comment

The real pet food crisis…and it's not about dying pets

Posted on March 21, 2007 by admin

First, before I get hate comments on this, I have a dog and I love my dog. And dogs and cats dying from their very well known brand name pet foods is very serious business. But since I write about … Continue reading →

Posted in Advertising Age, Crisis Advice, Crisis Communications, IAMS, pet food crisis | 4 Comments

Thank goodness you didn't hear about it.

Posted on March 20, 2007 by admin

At least if you were not in the Seattle metro market. The breaking news story I referred to late yesterday involved the discovery of a white powdery substance coming from an envelope opened by an administrative worker of a large … Continue reading →

Posted in Crisis Advice, Crisis Case Studies, Crisis Communications, crisis management | Leave a comment