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Monthly Archives: May 2007
Estonia's scary little war with Russia
I usually don’t comment on foreign affairs but I noticed an interesting story in the May 12 edition of The Economist. Estonia managed to tick off the Russian government over the removal of a Soviet war memorial and it appears … Continue reading
Posted in Uncategorized
1 Comment
Sea Diamond passengers keep speaking
One of the most poignant and powerful comments I’ve received since doing this blog landed today. It is from Mary Ann who was a passenger on the Greek cruise ship Sea Diamond. Her comment. The anger against the companies involved … Continue reading
Posted in Dell, Dell Hell, Louis Cruise Lines, Sea Diamond
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Making work like video games
I was raising teen and pre-teen kids when the video game craze first hit. Atari, Mario, all those. The worry among parents was whether or not video games would ruin kids, make them uneducated bums, fat blobby couch potatos who … Continue reading
Posted in Crisis Communications, video games
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Microsoft the most respected brand–how'd that happen?
I’ve seen several studies in the last couple of years that show that Microsoft (our neighbor here in the Pacific Northwest) is now the most respected brand, or company, or name or whatever. This is truly remarkable and if it … Continue reading
Posted in GM, Microsoft, monopoly, reputation management, Toyota
3 Comments
I asked and Dell answered
Well, I have to say I am impressed. This morning I asked the question of crisisblogger readers what you would say to Dell about how to overcome the media’s fascination with calling every problem that Dell faces Dell Hell. A … Continue reading
Posted in Dell, Dell Hell
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Do Reputations Matter? The Bausch and Lomb story…and Dell
I’ve been pondering lately the question of the real role of reputations in corporate and organizational success. It’s always good to evaluate the basic tenets of your beliefs once in a while. I think the questions emerged while boating through … Continue reading
Posted in Bausch & Lomb, BP, Dell Hell, Reputation Crisis, reputation management
2 Comments
False claims abound in the new world of instant notification
One sad outcome of the Virginia Tech tragedy has been the hyper-activity of many of the notification vendors who provide phone or text message services. I have talked to a number of university leaders and all have commented on how … Continue reading
Podcast interview with Novita's Ernie Landante re Virginia Tech
Here are some more of my thoughts on the Virginia Tech issue as captured by Ernie Landante of Novita Issue Communication. Podcast.
Posted in Virginia Tech
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Way beyond the instant news world–too the "hairtrigger world:" don't mess with Rush Limbaugh
Someone defaced Rush Limbaugh’s face on a Baltimore billboard, and a Public Works employee, clearly no fan of Rush’s, made a comment about it doing his heart good. And the media/blogworld was off on a wild frenzy. This story from … Continue reading