I’ve presented four times (I think) at PRSA international conferences and this time was by far the most enjoyable. Although it was near the end of the event, my room was packed, the audience unusually engaged and responsive. Plus, and here’s a real bonus, one of the attendees Kami Watson Huyse, did a great job of summarizing my presentation. So, if you couldn’t make it and want to see what was discussed under the topic of “Building Trust During a Media Maelstrom,” here is Kami’s summary. Thanks much, Kami!