Monthly Archives: January 2008

Another measure of corporate image out–the Cision Index

Posted on January 31, 2008 by admin

It must be the season to measure corporate reputations. Here is the results of the Cision Index, formerly the Delahaye Index. Microsoft comes out on top as it does in the Edelman Trust Barometer. The bigger news is the astounding … Continue reading →

Posted in Cision Index, Ford, GM, Microsoft | Leave a comment

The Trust Barometer–Must reading from Edelman

Posted on January 30, 2008 by admin

I have come to trust and look forward to Edelman’s Trust Barometer report. This year’s report shows some surprising changes and is well worth the read. Edelman is incredibly smart to focus on trust and to position their firm around … Continue reading →

Posted in Edelman, Edelman Trust Barometer | 2 Comments

On the iphone and the million missing ones

Posted on January 29, 2008 by admin

OK, I broke down and bought an iphone. My main hesitation was AT&T and true to form, they were very slow in getting me up and running–unlike my iphone which synched to everything I wanted it synched to as easy … Continue reading →

Posted in Apple, AT&T, iphone | Leave a comment

When bloggers act like "bloggers"

Posted on January 25, 2008 by admin

I posted recently that O’Reilly said straight out to his audience to never believe anything a blogger says. I hooted at that. For those who don’t take blogging and social media seriously, it is easy to write them off and … Continue reading →

Posted in David Axe, Shel Israel, Wired magazine | 1 Comment

Is it possible we are getting more critical of the media?

Posted on January 23, 2008 by admin

One of my main reasons for blogging, and a major focus the presentations I do at conferences, is about the media landscape and why it can be so damaging. It is a core part of my mission to try to … Continue reading →

Posted in CNN, Howell Raines, Mainstream Media | 4 Comments

The notification nonsense continues

Posted on January 21, 2008 by admin

Several times in the last few weeks I have been confronted with the reality that a great many intelligent people charged with notifying others of an urgent life or safety issue don’t understand the fundamental difference between notification and communication. … Continue reading →

Posted in Emergency Notification, Notification is Not Communication, reverse 911, telephone notification, text notification | 1 Comment

O'Reilly, Clemens and the San Francisco zoo

Posted on January 18, 2008 by admin

Comments on three mostly unrelated topics. O’Reilly–of Fox News said on his program Wednesday night while interviewing his frequent guest who is a blogger for Fox News I guess, and he turned directly to the audience saying very clearly “Now … Continue reading →

Posted in Bill O'Reilly, Fox News, Roger Clemens, San Francisco, San Francisco zoo | Leave a comment

John "Pat" Philbin, former FEMA comm chief, now Senior VP at PIER Systems

Posted on January 17, 2008 by admin

The news is now out. John “Pat” Philbin, the head of External Affairs for FEMA who took the blame for the FEMA so-called “fake news conference” has a new job. He is now Senior VP for PIER Systems and he … Continue reading →

Posted in fake press conference, FEMA, Pat Philbin, PIER | 4 Comments

Roger Clemens and the San Francisco Zoo

Posted on January 11, 2008 by admin

I’ve been on vacation for a week with my lovely wife in very rainy Palm Springs so hence my hiatus from this blog and also perhaps, hence the strange congruence of Roger Clemens and the San Francisco Zoo. What they … Continue reading →

Posted in Crisis Advice, Crisis Case Studies, Crisis Communications, crisis management, Damage Control, Roger Clemens, San Francisco zoo | 3 Comments

What really happened at that FEMA news conference–in Philbin's words

Posted on January 11, 2008 by admin

I have commented here several times and from the beginning that the supposedly “fake” news conference FEMA conducted in October was not what was being told in the press. That it was more about politics, the politicization of government agencies, … Continue reading →

Posted in FEMA, Floyd Landis, Force for Good Communications, Kami Huyse, Pat Philbin, Shel Holtz | 2 Comments