Monthly Archives: May 2008

Dealing with fraud after an incident

Posted on May 30, 2008 by admin

It’s a sad commentary on our world that when a few have been hurt by mistakes and have received generous compensation for their troubles from a responsible company, that a whole lot of morality-challenged folks decide to try and take … Continue reading →

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The "post mass media" world reference

Posted on May 28, 2008 by admin

Finally! I started using the term “post media world” in about 2000. The initial book title for Now Is Too Late was The Post Media World–but my publisher rightly talked me out of it. I have wondered why that term … Continue reading →

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More instant news lessons from a recent crisis

Posted on May 28, 2008 by admin

Wrapping up from a Memorial Day weekend crisis event and wanted to reflect on a few lessons learned. It’s not appropriate to go into too many details but it did involve extensive news website, newspaper and broadcast coverage in a … Continue reading →

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UCLA Emergency Manager's view on the need for multimode notifications

Posted on May 27, 2008 by admin

I was absolutely thrilled to come across this post by David Burns, CEM(r), Emergency Manager with UCLA. It shows the growing awareness of the limitations of SMS text messaging–it simply is not the panacea that so many in emergency management … Continue reading →

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USC Annenberg Public Relations Generally Accepted Practices Study

Posted on May 23, 2008 by admin

Professor Jerry Swirling, Director of Public Relations Studies and the Strategic Public Relations Center at the USC Annenberg School for Communication alerted me to the new USC Annenberg PR study out. Here are the highlights: 1.                  Maintain a higher than … Continue reading →

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Child welfare officials in Texas in trouble over sect seizure

Posted on May 22, 2008 by admin

I’m no advocate of wild and crazy polygamist sects–but in my mind they are less danger to our society and future than hyper-aggressive, media-driven government officials who get carried away in trying to enforce the current view of moral standards. … Continue reading →

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The moral (and economic) value of saying you're sorry

Posted on May 21, 2008 by admin

I’ve always believed when you screw up you should say you’re sorry. Forgiveness is usually generously given in light of a completely sincere acceptance of responsibility and repentance. When I ran for state senate in 2004 one of my key … Continue reading →

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Media Centricity in crisis communication

Posted on May 20, 2008 by admin

Frequent crisisblogger readers will think I sound like a stuck record on this topic. But I continue to see too little evidence among communication professionals including crisis communication experts that they understand the post media world. There is no question … Continue reading →

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Post Media Crisis Management

Posted on May 19, 2008 by admin

I was just looking at the link to PR News’ new Crisis Management Guidebook so I must first admit I haven’t ponied up the $400 for the book nor have I read it. But a quick review of the table … Continue reading →

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Disaster communications in China–and some lessons learned

Posted on May 17, 2008 by admin

The natural disasters in Myanmar and China stagger the imagination. The scale of human suffering–all too much of it needless because of mindless, heartless men who only think of themselves and maintaining their power–is gratefully unimaginable–I say gratefully because I … Continue reading →

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