Monthly Archives: January 2009

Getting on CNN.com–I found the secret

Posted on January 31, 2009 by admin

As a PR person for many years, scoring a lead story on CNN.com would be a real coup. Well, I finally did it and I will share my secret. Be lucky enough to share with the world the story of … Continue reading →

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A completely different story–a WWII veteran receives his long lost Distinguished Flying Cross

Posted on January 28, 2009 by admin

If you’ve been reading crisisblogger a very long time–like over two years–you may remember that I have been working on a book about a WWII fighter pilot who was shot down over France and ended up as a “terrorist” political … Continue reading →

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Salmonella outbreak and the movement toward online communication

Posted on January 26, 2009 by admin

This article about the salmonella outbreak (now almost 500 cases reported) demonstrates how much our crisis communication and public outreach in situations like that have shifted onto the internet. I’m particularly interested in the comment: “We want to drive people … Continue reading →

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Entering the new age of virtual response

Posted on January 23, 2009 by admin

It seems that this one idea whose time has about finally come. It was identified at the Booz Allen Hamilton conference last November as one of the important emerging trends in risk and crisis communications. What is virtual response? It … Continue reading →

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The White House's New Website and Blog–yes, they can

Posted on January 20, 2009 by admin

Well, I am impressed. The new White House website was launched simultaneous with the launching of a new administration and a new era in American history. It, of course, contains a blog with the first blog post coming from the … Continue reading →

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A blogger conference call with FEMA Deputy Chief Admiral Johnson

Posted on January 19, 2009 by admin

Blogging certainly has its benefits and this morning I was one of 6 bloggers invited to participate in an interactive conference call with Admiral Harvey Johnson, number 2 at FEMA. Since it is Martin Luther King Day, the last day … Continue reading →

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First photo of US Airways crash came from Twitter

Posted on January 15, 2009 by admin

According to this report, the first photo came from an iphone posted to Twitter by Janis Krums. Anyone not believe in the instant news world anymore? Also, please note who is the person the media interviewed? The one on the … Continue reading →

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First PIER Strategy Forum conference call

Posted on January 13, 2009 by admin

In less than a half hour I’ll be hosting the first of what I hope are many PIER Strategy Forum conference calls. The PIER Strategy Forum is a by-invitation group of communication leaders from major organizations around the country and … Continue reading →

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Twitter and crisis communication–some thoughts from Neil Chapman

Posted on January 8, 2009 by admin

My friend Neil Chapman and I were having an interesting discussion yesterday about Twitter and its use as a crisis communication tool. I was discussing some concerns about how it works great if you are independent and have full freedom … Continue reading →

Posted in Crisis Advice, Crisis Case Studies, Crisis Communications, Crisis Communicator, crisis management, social media, social media in crisis communication, twitter | Tagged , , | 1 Comment

New use of text messaging: mass apologies in China

Posted on January 2, 2009 by admin

I’m not sure what is more bizarre here–the emergence of text messaging as the latest mass media, or government and corporate behavior in China. In this story from the BBC, the now bankrupt Chinese company accused of tainting milk with … Continue reading →

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