Frequent Crisisblogger contributor Neil Chapman raises this interesting point:
‘When it comes to using social media in a crisis – the public sector has blazed a trail that appears to have left the richer, private sector in their wake.
Los Angeles Fire Department (@lafd) and Public Services of New Hampshire (@psnh) both used Twitter to enhance their response capability.
Now some boys in blue are following suit – Calgary Police (@calgarypolice) in Canada, the FBI press office (@fbipressoffice) in the US and now the UK’s West Midlands Police (@WMPolice) all have Twitter accounts.
Full marks to them for using every means, including social media, for going after criminals.’