Monthly Archives: March 2009

WSJ Editor to reporters: you will be judged on breaking news

Posted on March 23, 2009 by admin

“Given that revenue reality, henceforth all Journal reporters will be judged, in significant part, by whether they break news for the Newswires. This is a fundamental shift in orientation which will also require a fundamental change in the inaptly named … Continue reading →

Posted in Crisis Advice, Crisis Case Studies, Crisis Communications, Crisis Communicator, crisis management | Tagged , , , , , , | 3 Comments

Swire Shipping "Pacific Adventurer" oil spill shows still a ways to go in crisis management

Posted on March 23, 2009 by admin

I’ve been commenting in the last while about the marked improvement I have been seeing in how many agencies and companies are responding to crises. Then one comes along like the Pacific Adventurer oil spill in Australia, that demonstrates there … Continue reading →

Posted in Crisis Advice, Crisis Case Studies, Crisis Communications, Crisis Communicator, crisis management | Tagged , , | Leave a comment

Craigslist sued for prostitution ads, Seattle PI may be going digital

Posted on March 9, 2009 by admin

I found two items today in Bulldog Reporter of interest. One, Craigslist is being sued by Cook County, Illinois for allegedly being the biggest source of prostitution in the country. The other is about the Seattle PI, owned by Hearst, … Continue reading →

Posted in Crisis Advice, Crisis Case Studies, Crisis Communications, Crisis Communicator, crisis management | Tagged , , , | 3 Comments

Ryanair clearly doesn't get the world of us "idiot bloggers"

Posted on March 6, 2009 by admin

This story from The Guardian in UK is so astounding I kind of wonder if I am being hoaxed. I just got off a call with a student researching online crises and crisis management and one of the questions essentially … Continue reading →

Posted in blog, Blogging, Crisis Advice, Crisis Case Studies, Crisis Communications, Crisis Communicator, crisis management, online crisis, Reputation Crisis, reputation management | Tagged , , | 2 Comments

Case Study–Dealing Aggressively with Reputation Attack: Houston Livestock Show

Posted on March 4, 2009 by admin

I’ve advocated that there are some times in a reputation crisis when you have to take the gloves off. I know I have done this on several occasions, particularly when the activist/opponent shows little regard for the truth and they … Continue reading →

Posted in Crisis Advice, Crisis Case Studies, Crisis Communications, Crisis Communicator, crisis management | Tagged , , , , | Leave a comment

PRSA Podcast–crisisblogger discusses realities of instant news and social media world

Posted on March 2, 2009 by admin

Eric Schwartzman recorded an interview with me at the PRSA conference in Detroit in late October. I recently spotted it posted on the PRSA site. Here’s the link if you want to hear my basic spiel.

Posted in Crisis Advice, Crisis Case Studies, Crisis Communications, Crisis Communicator, crisis management | Tagged , , , , , | Leave a comment

Another new crisis risk–fake twitter accounts

Posted on March 2, 2009 by admin

Imagine this: you are the Public Information Officer for a large government agency and you have formed a Joint Information Center for a freeway overpass collapse. You are struggling to get the information flow going and you get reports from … Continue reading →

Posted in Crisis Advice, Crisis Case Studies, Crisis Communications, Crisis Communicator, crisis management | Tagged , , , , , , | 2 Comments

Another great example of "toxic talk"

Posted on March 2, 2009 by admin

Just back from a wonderful cruise with extended family to Mexico–in case you were wondering why I’ve been silent lately. I’ve been noticing an increasing number of comments about the nasty side of social media. Might be just because I’ve … Continue reading →

Posted in social media nastiness, toxic talk | Tagged , , | Leave a comment