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Monthly Archives: August 2010
Pew Research on the Gulf Spill Media Coverage–how do you score it?
I blogged recently at emergencymgmt.com about the new Pew Research Center study of media coverage of the gulf spill. This should be mandatory reading for all crisis communicators.(the study, not my blog post) No time left today so I won’t … Continue reading
Scientists aren't happy about media coverage of the spill either
I’m guessing most in America have finally diverted their attention away from the spill. For those who are still watching you might have noticed the back and forth in the media about the “Manhattan-size” underwater plume. NOAA and the Unified … Continue reading
Posted in Crisis Case Studies, Crisis Communications, Crisis Communicator, crisis management
Tagged NOAA, oil plume, Woods Hole
4 Comments
HP's crisis management–right or wrong?
I’ve seen a lot of debate in the last while about HP’s decision to fire their impressively performing CEO Mark Hurd. The two lines of argument are thus: Anti-firing: the guy’s a superstar, he delivered the goods, you’re going to … Continue reading
Posted in Crisis Case Studies, Crisis Communications, Crisis Communicator, crisis management
Tagged HP, Larry Ellison, Mark Hurd
2 Comments
New York Times weighs in on crisis PR–will the hypocrisy never end?
First it was the Washington Post who declared that the high-priced crisis PR folks were out of their league when it came to crises like BP, Toyota and Goldman Sachs. I gave my opinion about that bit of silly reporting … Continue reading
Trust in news media continuing its slide–Gallup
The latest Gallup results continue the trend in declining confidence in our primary sources of news–newspapers and TV. Actually, I say primary and that is not so much the case any more as the switch to Internet as the primary … Continue reading
Posted in Crisis Case Studies, Crisis Communications, Crisis Communicator, crisis management
Tagged Gallup, loss of trust in media, Onion, trust
1 Comment
Oil spill damage–let the backtracking begin
Here at least is a scientist with some integrity and honesty. Dr. Crozier, an expert on Gulf of Mexico ecology, admits that he played a role in creating a doomsday scenario around the Gulf spill, a scenario that is proving … Continue reading
Posted in Crisis Case Studies, Crisis Communications, crisis management
Tagged BP spill, overblown reporting, public hysteria
1 Comment
Here's a study that shows people and relationships are important
At first when I read this study out of Northwestern University, I wanted to say, “duh!” But then I realized that with all the PR and marketing newsletters I read, there is very little discussion about the role of relationships … Continue reading
Posted in Uncategorized
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Airline frustrations triggers some interesting reactions–from attendant and my uncle
Having just returned from another weeklong business trip, I can sympathize with anyone who has to fly a lot. I have to work hard to hold back my anger at the stupidity of much of the so-called security measures which … Continue reading