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Monthly Archives: October 2010
What do you think–should BP defend itself?
BP’s new CEO Bob Dudley has taken a number of strong steps to try and rebuild the oil company’s shattered reputation. Those steps include firing some senior executives, creating a new unit focused on safety, announcing that bonuses near term … Continue reading
Juan Williams, NPR: PC run amuck or racism?
NPR’s CEO Vivian Schiller was quoted in USA Today that the “network’s reporters and news analysts should not express opinions.” Excuse me? News analysts are not to express opinions? I really don’t think that is what she meant as it … Continue reading
Broadcast coverage in the age of social media
For years there has been talk of convergence–how various media channels come together. There are all sorts of examples in recent coverage, but this “breaking news” story of coverage of a realtime shooting shows just how far we have come … Continue reading
Open Leadership, Admiral Allen and Public Participation
I’m writing this from our nation’s capital where I was a speaker at the Public Relations Society of America International Conference. I’ll share some of what I presented on the topic of Reputation Resilience in a later post. But right … Continue reading
PRSA Conference–a few observations
The first day of the PRSA International conference is over, about to head into day 2. A few quick observations. The change in booth content is stunning. Just two years ago there was a wide variety of products and services … Continue reading
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Tagged Bettina Luebscher, Jim VandeHei, POLITICO, PRSA Conference, social media overhype
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PRSA Conference Opening Session
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“Unending Flow” Gulf Spill Communications Case Study Now Available
For those interested in taking an in-depth, behind the scenes look at the massive communication effort during the Deepwater Horizon BP Oil Spill, I have written a 60 page analysis of the communication activities. A 7 page executive summary is … Continue reading
See you at PRSA? Speaking on Reputation Resilience
If you happen to be going to the PRSA International Conference in Washington DC this coming weekend, I’d like to cordially invite you to my presentation on Sunday afternoon. I’ll be speaking on Reputation Resilience–why some companies are destroyed by … Continue reading
Gap Logo fiasco–suddenly almost everything is a reputation issue
So Gap changed its logo. And then they changed it back. Sounds like a marketing problem, right? So what’s this issue doing on a crisis blog? Because in this day of inflamed passions, not-enough-to-do-except-engage-in-flaming-debates mentality, almost anythging can become a … Continue reading
Replying to William’s question–Goodwill and Reputation Management
Frequent Crisisblogger commenter William Cummings (vacation lane blog) asked about the relationship between the accounting of “Goodwill” and “reputation management.” I started to answer but decided to make it a post. Here’s to you William: Not being anything resembling an … Continue reading