Monthly Archives: December 2010

Eleven Top Issues for ’11–My New Year’s Agenda

Eleven for ’11: My New Year’s Crisis Management Top Issue List It’s time to put 2010 into a box, close the lid and have a look at the box marked 2011. As we tape the old box shut and look … Continue reading

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James Donnelly talks about implications of WikiLeaks

James Donnelly, otherwise known here as J.D., is one of my favorite conversationalists here at crisisblogger. He was interviewed by Brian Pittman for commpro.biz about wikileaks and the implications for corporations. Happy to share this interview as J.D. and I … Continue reading

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BP’s Neil Chapman and I discuss spill communications with Shel Holtz and Neville Hobson

I was pleased to be invited to discuss the Gulf Spill communications with BP’s Neil Chapman. And particularly pleased to have a discussion with two top-notch communication thought leaders–Shel Holtz and Neville Hobson. Their long-serving podcast (didn’t Shel invent the … Continue reading

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Toyota–reputation disaster or just a blip?

It’s the end of the year and all kinds of PR pundits have been making their list of the worst PR blunders. On the ones I’ve seen Toyota is near the top of the list–BP usually tops them. Which raises … Continue reading

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Jonathan Bernstein’s 10 Questions for Crisis Preparation

I’ve known Jonathan Bernstein for a number of years now and he is one of the best at advising clients in major crises. He’s definitely been through the wars, so when Jonathan speaks I know I listen. Here is his … Continue reading

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Trolling, toxic talk and the challenges of transparency

Thanks to Dave Statter of statter911 who alerted me to this outstanding op-ed piece in NYT by Facebooks’ design manager Julie Zhuo about the challenges the tech community faces regarding trolls. Trolls are those mean, nasty horrible creatures that lurk … Continue reading

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Way too much information–the challenge for emergency management and crisis communicators

Today I blogged on something on Emergency Management that I have been thinking about a lot lately. The amount of highly useful information is exploding–but the useful information is buried in the detritus of that explosion. This has significant implications … Continue reading

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