Monthly Archives: March 2011

Willing suspension of disbelief–trying to understand today’s media environment

Posted on March 30, 2011 by gbaron

As I watched the news coverage of the Japan disaster, particularly cable–CNN and FOX, I saw the now very familiar patterns arise. From my experience on being on the inside of major events such as the gulf spill, I know … Continue reading →

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Japan’s disaster and future of nuclear power

Posted on March 24, 2011 by gbaron

I’ve not had much to say about the Japanese disasters of earthquake, tsunami and nuclear radiation releases. One reason is my skepticism about what I was getting from the US media. It seemed to me that they were following such … Continue reading →

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CEOs, crises and the fine art of taking abuse

Posted on March 22, 2011 by gbaron

This post on Financial Times by Michael Skapinker got me thinking again about what happens to CEOs when a reputation crisis hits their company. Skapinker argues in “Real bosses know when to take a beating” that issuing apologies and taking  … Continue reading →

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Stories now challenging conventional wisdom on BP

Posted on March 18, 2011 by gbaron

It is of course far too late to have any real impact on BP’s shattered reputation, but we are starting to see a whole different kind of story emerge about the spill. One that is far more complete, comprehensive, nuanced … Continue reading →

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Long Beach plane crash–anatomy of instant news

Posted on March 16, 2011 by gbaron

I got the call the call just a little before 11 am. It was my brother, just returning from a two week Hawaii cruise along with two other brothers, wives and my mom and dad. He was at Long Beach … Continue reading →

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CNN follows its irresponsible pattern–with Japan earthquake

Posted on March 15, 2011 by gbaron

I feel like I have been picking on CNN lately but they continue to provide such obvious examples of what is truly irresponsible about today’s media. While avoiding much of the wild pundit entertainment of FOX and MSNBC, they instead … Continue reading →

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Media self-criticism of spill coverage begins to emerge

Posted on March 14, 2011 by gbaron

This is a most heartening sign. I and a few others have complained vigorously about the media coverage of the spill. One thing I complained about was that there were no voices within the media to say, wait a minute, … Continue reading →

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Follow up to Chrysler–great blogging

Posted on March 11, 2011 by gbaron

While I was critical of Chrysler’s response to the inadvertent F-bomb tweet, I have to hand it to them for their response to this as seen on their corporate blog. I noted in my first post that my headline suggested … Continue reading →

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Errant Chrysler tweeter fired–overreaction?

Posted on March 10, 2011 by gbaron

I read recently where well over half of companies are now using social media channels like Facebook and Twitter. Clearly social media marketing has gone mainstream. But, this doesn’t come without some challenges. Knowing this, companies and organizations are almost … Continue reading →

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Response to “will all be contacted?”

Posted on March 9, 2011 by gbaron

In response to William’s question about my last post. He asks: “will each contact be called to tell them the product is defective?” Of course, if you have a hundred customers or twenty, direct contact is practical and obvious. But … Continue reading →

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