Monthly Archives: April 2011

Politics, the spill and crisis management–an insider talks about the realities

Posted on April 29, 2011 by gbaron

I found this guest editorial in the Boston Globe by Juliette Kayyem to be quite remarkable. She was an assistant secretary of DHS during the Gulf Spill and since she no longer is, she speaks with surprising candor about what … Continue reading →

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Is social media a good thing or bad thing?

Posted on April 26, 2011 by gbaron

I know, it’s a little like asking if the telephone is a good thing or bad thing, or television, or cars. Anything we do or make as humans is used for good or ill–the more powerful (think nuclear energy) the … Continue reading →

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How can NPR get the BP PR story so wrong?

Posted on April 22, 2011 by gbaron

I love NPR and I’m very grateful we have a source of news like they provide. But sometimes their reporting is so off base I can’t believe anyone would fund them, let alone the American people. The story by Elizabeth … Continue reading →

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Taco Bell shows how to fight and win against bogus lawsuits

Posted on April 22, 2011 by gbaron

I was so very gratified to see the news today that the class action lawsuit filed by an Alabama law firm against Taco Bell regarding the contents of its meat has been dropped. The story in the news today does … Continue reading →

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BP moving from vermin to victim

Posted on April 14, 2011 by gbaron

My how the hatred flowed like the oil into the Gulf. BP was the evil foreign monster who ruthlessly, negligently, and with malice aforethought destroyed the environment, eleven lives and millions of livelihoods. BP’s response was to accept full responsibility … Continue reading →

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Daily Dog hits new low in attacks on BP–uses Vietnam execution image

Posted on April 13, 2011 by gbaron

Bulldog Reporter’s Daily Dog I understand is one of the most widely-read email newsletters for the communications and PR industry. But, I must tell you I am thoroughly disgusted by their story today on BP. It’s not the content of … Continue reading →

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More on the future of crisis communication

Posted on April 5, 2011 by gbaron

A month ago I commented that the future of crisis communication may be dim. My basis for saying that was that when organizations engage in on-going in-depth conversations with the people who matter most, then crisis communication is not a … Continue reading →

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What does it take to be a crisis leader? And how do you motivate?

Posted on April 1, 2011 by gbaron

One of the most fascinating and valuable lessons learned from the gulf spill is about crisis leadership. The Coast Guard commissioned report on the spill learnings, titled Incident Specific Performance Review (ISPR) provides wealth of incredibly valuable lessons, but none … Continue reading →

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GoDaddy CEO and PETA face-off over elephant kill

Posted on April 1, 2011 by gbaron

Here’s one more example of why you should be careful about what you post on the Internet. GoDaddy, the web domain name company made famous by its racy (pun intended) SuperBowl commercials, is facing a boycott called by PETA over … Continue reading →

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