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Monthly Archives: May 2011
What? BP a winner?
Most would be surprised that BP these days could be a winner at anything, particularly anything related to PR or its reputation. Nevertheless, this article on Forbes.com puts BP near the very top of the list of companies leading … Continue reading
Comcast flap over FCC commissioner provides crisis vulnerability lesson
Since I was asked to comment on the flap involving Comcast and pulled (then restored) funding for a small Seattle non-profit over a critical tweet, I thought I’d share some thoughts here. Washington Post ran a story on this because … Continue reading
How can Apple get by with breaking PR rules?
PR pundits (like me, I suppose) like to try and convince people that there are certain rules that have to be followed to be successful. One of those that I know I have tried hard to push is the importance … Continue reading
Facebook, Google, Apple and thoughts on the road
In case you haven’t noticed I haven’t been very faithful with posts here lately. That’s because my wife and I enjoyed a nearly three week road trip. We drove the country coast to coast from our home north of Seattle … Continue reading
Posted in Crisis Case Studies, Crisis Communications, crisis management
Tagged Apple, FaceBook, Google, privacy
1 Comment
Bringing perspective to the Toyota crisis–Atlantic article
Congratulations to Atlantic magazine for attempting something that is exceedingly important for everyone concerned about reputation management. Their article “What Was Really At Fault for the Toyota Recalls” on May 1 attempts to analyze the situation and assign blame for … Continue reading
At EMI-SIG conference and realities of connected world
So I just get done speaking at the EMI-SIG conference (that’s the Emergency Management Institute-Special Interest Group part of DOE and NNSA) on how our world is changing related to social media news, Deepwater Horizon and the like. I check … Continue reading
Posted in Crisis Communications, crisis management
Tagged connected, EMI-SIG, social media
2 Comments
The global village reaction to Bin Laden’s death
We’ve talked a lot about social media use in disasters, but the targeted killing of Osama Bin Laden is one of the first global news stories after social media has gained its prominence in sharing news. So it is interesting … Continue reading