Monthly Archives: July 2011

Murdoch crisis analysis missing critical element: character

Posted on July 29, 2011 by gbaron

You know a story is getting old when the analysts start analyzing the other analysis. This is what happens with TV punditry, and now I am engaging in it related to the Murdoch News Corp crisis. I’ve seen several commenters … Continue reading →

Posted in Crisis Advice, Crisis Case Studies, Crisis Communications, Crisis Communicator, crisis management | Tagged , , | 1 Comment

Why too much armor can kill you

Posted on July 22, 2011 by gbaron

Here’s some new information about how the French likely lost the battle of Agincourt despite outnumbering their English foes by somewhere between 6 and 10 to 1. I know you think I’ve totally lost it now. This is a crisis … Continue reading →

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Lost Airmen of Buchenwald film world premiere

Posted on July 19, 2011 by gbaron

I’ve had many delightful, meaningful experiences in my 29 years in professional communications, but nothing compares to the experience Saturday, July 16. This isn’t about a crisis–at least not a current one–so I’m diverging from crisisblogger fare for a moment. … Continue reading →

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The Wall Street Journal’s crisis–how do you report on your boss being in it deep?

Posted on July 15, 2011 by gbaron

It’s like a train wreck in slow motion, the Rupert Murdoch crisis. The crash seems to go on and on and on. Now FBI is involved, and every Murdoch-owned entity will be put under the microscope. This is not just … Continue reading →

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Netflix price increase brouhaha: unnecessary outrage amplified

Posted on July 13, 2011 by gbaron

Thanks to Matt Wilson of Ragan Communications for getting me to think about Netflix and the tempest they created with a bungled service change announcement: Did Netflix just throw their entire franchise away by bungling a price increase announcement? As … Continue reading →

Posted in corporate blogging, Crisis Advice, Crisis Case Studies, Crisis Communications, Crisis Communicator, crisis management | Tagged , , | 8 Comments

Good News, Bad News, Ugly News of the World

Posted on July 12, 2011 by gbaron

It’s a little like watching a massive storm brew, bluster and then explode in front of you. The revelations of private investigators for a major UK newspaper illegally hacking into all kinds of mobile phone voice mails is the explosion … Continue reading →

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Montana puts another nail in NIMS coffin, Plus Google+ and the future of news

Posted on July 8, 2011 by gbaron

A couple of unrelated items. For those whose crisis plans include working with the government response agencies in a Unified Command, or NIMS or ICS response, the action of Montana’s governor today in pulling out of Unified Command is very … Continue reading →

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Understanding today’s media coverage–Casey Anthony trial and Rachel Maddow on ExxonMobil

Posted on July 6, 2011 by gbaron

The public doesn’t trust the media. The media works ever harder to destroy trust in just about everyone in order to attract and hold an audience. In the process of trying to attract an audience, they way overstep the bounds … Continue reading →

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Knowing when to hold ‘em, and when not to hold back–proactive vs. reactive communications

Posted on July 5, 2011 by gbaron

Something bad has happened. But it hasn’t hit the press. Yet. What do you do? Wait for the hum of helicopter blades overhead (helicopters, yeah, that was so yesterday). Or do you fire a pre-emptive strike and get your story … Continue reading →

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