Monthly Archives: July 2012

Jonah Lehrer’s sad fall and the powerful lesson for communicators

Posted on July 31, 2012 by gbaron

I’ve been a fan of sorts of Jonah Lehrer, the 14-ish looking writer from Wired and more recently The New Yorker. His book Proust was a Neuroscientist was a great and informative read–highly original I thought. A few weeks ago … Continue reading →

Posted in Crisis Advice, Crisis Case Studies, Crisis Communications, Crisis Communicator, crisis management | Tagged , , , | Leave a comment

Answering some basic questions on crisis communication

Posted on July 25, 2012 by gbaron

Todd William, CEO of Reputation Rhino, has implemented a pretty smart marketing strategy. Engaging crisis communicators participating in a discussion board on LinkedIn to answer some basic questions about crisis communication. Then, I assume he will use their answers, on … Continue reading →

Posted in Crisis Case Studies, Crisis Communications, crisis management | Tagged , | 2 Comments

Is crowdfunding journalism the answer? Could Kickstarter save our news?

Posted on July 25, 2012 by gbaron

The recent major media goof ups (CNN-FOX on Supreme Court, then ABC News and Brian Ross on the Colorado shooter) has me thinking more and more about a better model for professional journalism in the future. We need journalists, desperately. … Continue reading →

Posted in Crisis Communications, crisis management | Tagged , , , | 2 Comments

A letter to an unborn daughter

Posted on July 23, 2012 by gbaron

I thought about trying to make a connection here to crisis communication. Such as saying (as I believe) that raising a family is the biggest most important job anyone can do and the fact that so many are ill-equipped to … Continue reading →

Posted in Uncategorized | Tagged | Leave a comment

The media’s disregard for reputation at heart of “speed journalism” problem

Posted on July 23, 2012 by gbaron

I think Dave Zurawick of the Baltimore Sun nailed it with this analysis of Brian Ross and ABC News’ mistake involving tying the Aurora, Colorado mass murdered with the Tea Party. Yes, the need for speed today is driving the … Continue reading →

Posted in Crisis Advice, Crisis Case Studies, Crisis Communications, Crisis Communicator, crisis management | Tagged , , , | 2 Comments

Aurora Colorado tragedy highlights best and worst of news today

Posted on July 20, 2012 by gbaron

The terrible tragedy and heartbreak playing out in Colorado provides an invaluable lesson for crisis and emergency communications. It shows in many respects the best and worst of what news has become today. I just blogged over at emergencymgmt.com about … Continue reading →

Posted in Crisis Case Studies, Crisis Communications, Crisis Communicator, crisis management | Tagged , , , , , , | Leave a comment

Penn State now listed among crisis communications top lessons learned

Posted on July 16, 2012 by gbaron

I look back and see moments in time where some of the most powerful lessons of crisis communication have been registered: Tylenol recall by Johnson and Johnson–lesson–be proactive and show you care more about your customers than your bottom line … Continue reading →

Posted in Crisis Advice, Crisis Case Studies, Crisis Communications, Crisis Communicator, crisis management | Tagged , , , | 2 Comments

What? The Internet creates “a new age for truth?”

Posted on July 12, 2012 by gbaron

Last night I was watching TV and there was a commercial that exploited the common view that you can’t believe anything you get from the Internet. The credulous young woman who trusted the Internet left the scene of the commercial … Continue reading →

Posted in Crisis Communications | Tagged , , | Leave a comment

Former Head of ABC News’ “Exit Interview”—honest revelation of challenges of journalism today

Posted on July 5, 2012 by gbaron

Readers of my book (Now is Too Late) or my blogs will know that one of my most persistent recurring themes is today’s news business and what that means for crisis communication. While I’ve been accused of being harsh on … Continue reading →

Posted in Crisis Communications, crisis management | Tagged , , , , | 2 Comments