Category Archives: crisis management

Food safety–what food producers have in common with tobacco and big oil

Yesterday I was interviewed by Capital Press, the West Coast newspaper for agri-business (I’m a subscriber and use it to keep up on issues facing farmers and food producers).  The question was food safety and crises facing farmers and food … Continue reading

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What does it say about our world? Hilary texting

I know I’m getting old but things get stranger and stranger. Today we have Secretary of State Hilary Clinton becoming the latest Internet meme with this Tumblr site showing her texting various folks. It may not be so strange to … Continue reading

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George Zimmerman launches website to support defense

I haven’t commented on the Trayvon Martin tragedy for a variety of reasons. It clearly is a sociopolitical mine field which means you can’t say much without enraging almost everyone. But when George Zimmerman, the defendant in this court of … Continue reading

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Scary thought for consultants: are crises overblown?

There’s quite a group of people like me who make a living, or try to, by telling CEO-types that “they better prepare” because “now is too late.” The underlying and compelling reason is that a major crisis is a big … Continue reading

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Al Jazeera’s big audience in Oregon and Vermont–and more fascinating media facts

Who’s tuning into the New York Times? To the Onion? To FOX, or MSNBC? Forbes worked with Bitly to dissect where media audiences reside for many major news outlets. And since we now have such disparity of perspective and political … Continue reading

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How to combat the “pink slime” attack?

Beef Products Inc. (BPI) is in a fight for its life because of the labeling of their beef product as pink slime and the fear and outrage generated by Jamie Oliver, ABC News and others, including Food Inc. It will … Continue reading

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“Pink Slime” vs. 100% beef–crisis destroys a company and thousands of jobs

Can social media and “black hat” mainstream media destroy jobs and a company unnecessarily? That’s a central question for those involved in crisis management. Clearly, the answer is yes, which is why those of us involved keep saying: prepare now. … Continue reading

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The culture of fear and the attention economy

This video from a conference in New Zealand feature Microsoft Research professional Danah Boyd is, I think, a very important contribution to our understanding of our media and social media world. Similar to the book “What is Happening to the … Continue reading

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How the media create irrational fear–an interview with Jon Entine

I blogged recently about Jon Entine and his book “Scared to Death: How Chemophobia Threatens Public Health.” Following that I had the opportunity to interview Jon via skype and record it. I’m presenting that interview to you in the hopes … Continue reading

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Ft Hood shows how to manage a global town hall meeting

One of the most interesting stories I’ve come across in a long time is how Ft. Hood, I believe the nation’s second largest army base near Killeen, Texas, managed a global town hall meeting featuring live discussion with their global … Continue reading

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