Category Archives: Uncategorized

TV Newscast viewership up–first time in 9 years

While I wouldn’t consider this a swing from the Internet back to broadcast news, it is interesting that all three of the major networks saw increases in the 2010-2011 season. Average about 3% with Diane Sawyer and ABC up the … Continue reading

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SDGE not only tweets–they do rumor management well, too (my apologies)

San Diego Gas and Electric demonstrated the viability and necessity of Twitter for communications in their massive power outage on September 8. But they are also demonstrating that they clearly understand one of the most important requirements of crisis communication … Continue reading

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Hurricane Irene–who to trust for good information?

Here is a great visual guide for the best sources of information about Hurricane Irene about to hit the coast as I write this. SMEM (Social Media Emergency Management) map To all who lay in Irene’s path: our thoughts and … Continue reading

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Spending time with WWII vets

This isn’t about a current crisis. On the other hand it is, because we are losing our WWII vets by the thousands–last I heard it was 2000 every day. My wife and I were incredibly honored to be able to … Continue reading

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Another proud dad post

If you’ve been watching TV at all in the last couple of weeks, there’s a very good chance you saw our lovely daughter Ashley. She is featured in a TV commercial for Finish dish detergent which was filmed at our … Continue reading

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Greatest Movie Ever Sold–fingernails on the cultural blackboard

Morgan Spurlock may be emerging as the biggest social critic of our time. First, he did Supersize Me about our fast food culture. Now, his take on our advertising infested world is “Pom Wonderful: The Greatest Movie Ever Sold.” Why … Continue reading

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Google PR–self-driving car accident and Microsoft tiff

I know I’m getting too cynical, but today Google is in the public relations news on two fronts. First, is their quite public and, according to what I read, increasingly embarrassing tiff with Microsoft over patents. I don’t know enough … Continue reading

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Lost Airmen of Buchenwald film world premiere

I’ve had many delightful, meaningful experiences in my 29 years in professional communications, but nothing compares to the experience Saturday, July 16. This isn’t about a crisis–at least not a current one–so I’m diverging from crisisblogger fare for a moment. … Continue reading

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Is social media a good thing or bad thing?

I know, it’s a little like asking if the telephone is a good thing or bad thing, or television, or cars. Anything we do or make as humans is used for good or ill–the more powerful (think nuclear energy) the … Continue reading

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Response to “will all be contacted?”

In response to William’s question about my last post. He asks: “will each contact be called to tell them the product is defective?” Of course, if you have a hundred customers or twenty, direct contact is practical and obvious. But … Continue reading

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