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	<title>Comments for Crisisblogger</title>
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	<link>http://ww2.crisisblogger.com</link>
	<description>Innovative thinking on today&#039;s crisis communication challenges</description>
	<lastBuildDate>Wed, 15 Feb 2012 19:02:33 +0000</lastBuildDate>
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		<title>Comment on Why I think most are wrong about the Komen Foundation&#8217;s &#8220;mistakes&#8221; by gbaron</title>
		<link>http://ww2.crisisblogger.com/2012/02/why-i-think-most-are-wrong-about-the-komen-foundations-mistakes/#comment-3629</link>
		<dc:creator>gbaron</dc:creator>
		<pubDate>Wed, 15 Feb 2012 19:02:33 +0000</pubDate>
		<guid isPermaLink="false">http://ww2.crisisblogger.com/?p=1563#comment-3629</guid>
		<description>Great points and great discussion. One salient point that keeps coming up is being true to your mission and here is where SGK needs to focus to recover. I think the real problem emerging for them however is the collateral damage of people realizing how inefficient they are in delivering money they raise for research. Like so many organizations like this, they got bloated with success and now many are realizing how much of the money they raise goes to pay salaries, overhead, etc. That will hurt them more than the crisis that started this.
One comment on PP funding. Other research I read makes it clear that PP co-mingles funds. They get tax dollars, they get contributions like that from SGK which is targeted for mammograms (a very good thing I agree Brian) but without clear separation of funds and much more transparent disclosure of the separation, they are going to have problems with those who feel strongly about abortion having any money go there. That is a reality that SGK faced. My main point in all this however is that &quot;the internet&quot; doesn&#039;t reflect the diversity of values in our society, but it has clout that makes the promotion of those values far more significant than they would be based on sheer numbers.</description>
		<content:encoded><![CDATA[<p>Great points and great discussion. One salient point that keeps coming up is being true to your mission and here is where SGK needs to focus to recover. I think the real problem emerging for them however is the collateral damage of people realizing how inefficient they are in delivering money they raise for research. Like so many organizations like this, they got bloated with success and now many are realizing how much of the money they raise goes to pay salaries, overhead, etc. That will hurt them more than the crisis that started this.<br />
One comment on PP funding. Other research I read makes it clear that PP co-mingles funds. They get tax dollars, they get contributions like that from SGK which is targeted for mammograms (a very good thing I agree Brian) but without clear separation of funds and much more transparent disclosure of the separation, they are going to have problems with those who feel strongly about abortion having any money go there. That is a reality that SGK faced. My main point in all this however is that &#8220;the internet&#8221; doesn&#8217;t reflect the diversity of values in our society, but it has clout that makes the promotion of those values far more significant than they would be based on sheer numbers.</p>
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		<title>Comment on ABC gives BP&#039;s Fake Twitterer his 15 minutes&#8211;what it means for the next crisis by American Airlines flight attendant disparages company. What to do? &#124; Crisisblogger</title>
		<link>http://ww2.crisisblogger.com/2010/09/abc-gives-bps-fake-twitterer-his-15-minutes-what-it-means-for-the-next-crisis/#comment-3628</link>
		<dc:creator>American Airlines flight attendant disparages company. What to do? &#124; Crisisblogger</dc:creator>
		<pubDate>Wed, 15 Feb 2012 18:08:11 +0000</pubDate>
		<guid isPermaLink="false">http://crisisblogger.wordpress.com/?p=1211#comment-3628</guid>
		<description>[...] account announced after his identity was revealed on national TV that he was going to go into the business of poking fun of global corporations. And Dave Carroll, one of the most well-known song writers of recent time due to his massive hit [...]</description>
		<content:encoded><![CDATA[<p>[...] account announced after his identity was revealed on national TV that he was going to go into the business of poking fun of global corporations. And Dave Carroll, one of the most well-known song writers of recent time due to his massive hit [...]</p>
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		<title>Comment on Why I think most are wrong about the Komen Foundation&#8217;s &#8220;mistakes&#8221; by elisapiper</title>
		<link>http://ww2.crisisblogger.com/2012/02/why-i-think-most-are-wrong-about-the-komen-foundations-mistakes/#comment-3624</link>
		<dc:creator>elisapiper</dc:creator>
		<pubDate>Tue, 14 Feb 2012 18:00:05 +0000</pubDate>
		<guid isPermaLink="false">http://ww2.crisisblogger.com/?p=1563#comment-3624</guid>
		<description>Brian makes excellent points re: the basic facts of the situation.

Interestingly, the conversation on your blog is so far among men.  But by and large, the &quot;internet&quot; conversation has been among women - after all, we&#039;re the ones who are (mostly) affected.  

The central issue is that SGK was perceived to be bowing to pressure from one anti-choice / pro-life employee ... and they momentarily lost the focus on keeping women healthy.  

I would imagine that you&#039;ve written many times on the importance of remaining true to one&#039;s mission as well as brand.  SGK forgot that.</description>
		<content:encoded><![CDATA[<p>Brian makes excellent points re: the basic facts of the situation.</p>
<p>Interestingly, the conversation on your blog is so far among men.  But by and large, the &#8220;internet&#8221; conversation has been among women &#8211; after all, we&#8217;re the ones who are (mostly) affected.  </p>
<p>The central issue is that SGK was perceived to be bowing to pressure from one anti-choice / pro-life employee &#8230; and they momentarily lost the focus on keeping women healthy.  </p>
<p>I would imagine that you&#8217;ve written many times on the importance of remaining true to one&#8217;s mission as well as brand.  SGK forgot that.</p>
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		<title>Comment on Oregonian opens curtains on devious PR behavior by Brian Sibley</title>
		<link>http://ww2.crisisblogger.com/2012/02/oregonian-opens-curtains-on-devious-pr-behavior/#comment-3617</link>
		<dc:creator>Brian Sibley</dc:creator>
		<pubDate>Mon, 13 Feb 2012 19:41:12 +0000</pubDate>
		<guid isPermaLink="false">http://ww2.crisisblogger.com/?p=1565#comment-3617</guid>
		<description>Admittedly, I have not read the Oregonian piece, but it sounds to me like textbook &quot;Infotainment.&quot;</description>
		<content:encoded><![CDATA[<p>Admittedly, I have not read the Oregonian piece, but it sounds to me like textbook &#8220;Infotainment.&#8221;</p>
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		<title>Comment on Why I think most are wrong about the Komen Foundation&#8217;s &#8220;mistakes&#8221; by Brian Sibley</title>
		<link>http://ww2.crisisblogger.com/2012/02/why-i-think-most-are-wrong-about-the-komen-foundations-mistakes/#comment-3616</link>
		<dc:creator>Brian Sibley</dc:creator>
		<pubDate>Mon, 13 Feb 2012 19:36:19 +0000</pubDate>
		<guid isPermaLink="false">http://ww2.crisisblogger.com/?p=1563#comment-3616</guid>
		<description>Hi Gerald, 

As you know, I love giving the contrarian viewpoint. So I&#039;ll keep that tradition here. 

First off, (this point isn&#039;t contrarian, just informational) ... a couple of clarifying points of fact, from the American Religious Identification Survey (conducted by Dr. Barry Kosmin of Trinity College in Hartford, CT), published March 2009...

The &quot;Nones&quot; (meaning those folks who self-identify as having no religious preference, agnostic, or atheist) comprised 15 percent of the US population in 2008. (Full disclosure: I am in this category). 

Total US Christian population in 2008 was 76 percent (25.1 percent Catholic and 50.9 percent other Christian).

For reference purposes, the same survey found that the US population was comprised of the following percentages in a few other groups that are much discussed in the media:

Mormon/LDS: 1.4 percent
Muslim: 0.6 percent
Jewish: 1.2 precent

Now about SGK/PP media firestorm: 

I think the most interesting thing about how this whole SGK/PP issue played out is how vocal the opponents of SGK&#039;s policy change were. The main issue, as I saw it, was about women&#039;s health. By far the biggest portion of PP&#039;s dollars go toward preventing unwanted pregnancies (contrasted with only 3 percent of their funding going toward providing abortions.) And in truth, Planned Parenthood prevents far more abortions than it provides. And yet, the anti-choice groups  are focused entirely on this comparatively small 3 percent of overall activity. PP is a very visible organization, and they are engaged in something that is very polarizing. However, 

SGK didn&#039;t give money to PP in order to fund abortions. SGK has been reasonably apolitical since the beginning, and helped shape the public dialogue about women&#039;s health by keeping their focus solidly on breast cancer screening, prevention and treatment. Their funding of PP was targeted at and used for cancer screening, something completely within SGK&#039;s mission and purview. 

From my perspective, screening for cancer heartily qualifies entirely as a pro-life activity. I mean cancer kills. A lot. If you can prevent cancer by early detection, you&#039;re helping to save lives. I would think that, regardless of political or religious affiliation, we&#039;re all &quot;Pro-&quot; saving the lives of women. PP is one of the largest providers of cancer screening in the US. Many of their clients are low-income women who simply would not get screening if it weren&#039;t for the services provided by PP. So unless a group has something against low-income women, I would think that any group that purports to be interested in saving lives would be interested in providing financial support directly to those organizations who provide services to the neediest people in our country. 

I believe there&#039;s something in Matthew 25:40 about doing things for the least of us ...</description>
		<content:encoded><![CDATA[<p>Hi Gerald, </p>
<p>As you know, I love giving the contrarian viewpoint. So I&#8217;ll keep that tradition here. </p>
<p>First off, (this point isn&#8217;t contrarian, just informational) &#8230; a couple of clarifying points of fact, from the American Religious Identification Survey (conducted by Dr. Barry Kosmin of Trinity College in Hartford, CT), published March 2009&#8230;</p>
<p>The &#8220;Nones&#8221; (meaning those folks who self-identify as having no religious preference, agnostic, or atheist) comprised 15 percent of the US population in 2008. (Full disclosure: I am in this category). </p>
<p>Total US Christian population in 2008 was 76 percent (25.1 percent Catholic and 50.9 percent other Christian).</p>
<p>For reference purposes, the same survey found that the US population was comprised of the following percentages in a few other groups that are much discussed in the media:</p>
<p>Mormon/LDS: 1.4 percent<br />
Muslim: 0.6 percent<br />
Jewish: 1.2 precent</p>
<p>Now about SGK/PP media firestorm: </p>
<p>I think the most interesting thing about how this whole SGK/PP issue played out is how vocal the opponents of SGK&#8217;s policy change were. The main issue, as I saw it, was about women&#8217;s health. By far the biggest portion of PP&#8217;s dollars go toward preventing unwanted pregnancies (contrasted with only 3 percent of their funding going toward providing abortions.) And in truth, Planned Parenthood prevents far more abortions than it provides. And yet, the anti-choice groups  are focused entirely on this comparatively small 3 percent of overall activity. PP is a very visible organization, and they are engaged in something that is very polarizing. However, </p>
<p>SGK didn&#8217;t give money to PP in order to fund abortions. SGK has been reasonably apolitical since the beginning, and helped shape the public dialogue about women&#8217;s health by keeping their focus solidly on breast cancer screening, prevention and treatment. Their funding of PP was targeted at and used for cancer screening, something completely within SGK&#8217;s mission and purview. </p>
<p>From my perspective, screening for cancer heartily qualifies entirely as a pro-life activity. I mean cancer kills. A lot. If you can prevent cancer by early detection, you&#8217;re helping to save lives. I would think that, regardless of political or religious affiliation, we&#8217;re all &#8220;Pro-&#8221; saving the lives of women. PP is one of the largest providers of cancer screening in the US. Many of their clients are low-income women who simply would not get screening if it weren&#8217;t for the services provided by PP. So unless a group has something against low-income women, I would think that any group that purports to be interested in saving lives would be interested in providing financial support directly to those organizations who provide services to the neediest people in our country. </p>
<p>I believe there&#8217;s something in Matthew 25:40 about doing things for the least of us &#8230;</p>
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		<title>Comment on Oregonian opens curtains on devious PR behavior by cksyme</title>
		<link>http://ww2.crisisblogger.com/2012/02/oregonian-opens-curtains-on-devious-pr-behavior/#comment-3603</link>
		<dc:creator>cksyme</dc:creator>
		<pubDate>Sat, 11 Feb 2012 14:59:52 +0000</pubDate>
		<guid isPermaLink="false">http://ww2.crisisblogger.com/?p=1565#comment-3603</guid>
		<description>Thanks for writing this--it&#039;s a subject we need to keep hammering. I wish there was a &quot;truth in labeling&quot; act for organizations just as there is for food on the shelf. Anyone can set themselves up as a concerned citizens group and get instant cred. Sadly, this kind of stuff sells papers and sways people. I kind of feel the same way about the recent hoopla over Pinterest being &quot;found out&quot; to be making money off affiliate links on their social site. There is nothing covert about what Pinterest was doing--common practice on social sites. But, there is an uproar nonetheless. Good stuff here, Gerald.</description>
		<content:encoded><![CDATA[<p>Thanks for writing this&#8211;it&#8217;s a subject we need to keep hammering. I wish there was a &#8220;truth in labeling&#8221; act for organizations just as there is for food on the shelf. Anyone can set themselves up as a concerned citizens group and get instant cred. Sadly, this kind of stuff sells papers and sways people. I kind of feel the same way about the recent hoopla over Pinterest being &#8220;found out&#8221; to be making money off affiliate links on their social site. There is nothing covert about what Pinterest was doing&#8211;common practice on social sites. But, there is an uproar nonetheless. Good stuff here, Gerald.</p>
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		<title>Comment on Why I think most are wrong about the Komen Foundation&#8217;s &#8220;mistakes&#8221; by Bill Palmer</title>
		<link>http://ww2.crisisblogger.com/2012/02/why-i-think-most-are-wrong-about-the-komen-foundations-mistakes/#comment-3597</link>
		<dc:creator>Bill Palmer</dc:creator>
		<pubDate>Fri, 10 Feb 2012 04:55:14 +0000</pubDate>
		<guid isPermaLink="false">http://ww2.crisisblogger.com/?p=1563#comment-3597</guid>
		<description>Gerald you are right on target. The &quot;liberal news media&quot; used to define reality now the Internet and it&#039;s opinion makers do.</description>
		<content:encoded><![CDATA[<p>Gerald you are right on target. The &#8220;liberal news media&#8221; used to define reality now the Internet and it&#8217;s opinion makers do.</p>
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		<title>Comment on Why I think most are wrong about the Komen Foundation&#8217;s &#8220;mistakes&#8221; by Gerard Braud</title>
		<link>http://ww2.crisisblogger.com/2012/02/why-i-think-most-are-wrong-about-the-komen-foundations-mistakes/#comment-3595</link>
		<dc:creator>Gerard Braud</dc:creator>
		<pubDate>Thu, 09 Feb 2012 19:55:12 +0000</pubDate>
		<guid isPermaLink="false">http://ww2.crisisblogger.com/?p=1563#comment-3595</guid>
		<description>Great post Gerald. Every organization has a list of smoldering crises. Each needs to evaluate their list and compare it to their own smoldering issues, which will be impacted my money and public opinion.

For any organization, I say the key is congruency. Make sure your actions match your beliefs and words. If they do, then defend your belief system with the correct words and be prepared to face various consequences as you stand up for your beliefs. 

If you anticipate the impact and take action then you have managed your crisis.</description>
		<content:encoded><![CDATA[<p>Great post Gerald. Every organization has a list of smoldering crises. Each needs to evaluate their list and compare it to their own smoldering issues, which will be impacted my money and public opinion.</p>
<p>For any organization, I say the key is congruency. Make sure your actions match your beliefs and words. If they do, then defend your belief system with the correct words and be prepared to face various consequences as you stand up for your beliefs. </p>
<p>If you anticipate the impact and take action then you have managed your crisis.</p>
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		<title>Comment on Why I think most are wrong about the Komen Foundation&#8217;s &#8220;mistakes&#8221; by Jim Garrow</title>
		<link>http://ww2.crisisblogger.com/2012/02/why-i-think-most-are-wrong-about-the-komen-foundations-mistakes/#comment-3594</link>
		<dc:creator>Jim Garrow</dc:creator>
		<pubDate>Thu, 09 Feb 2012 19:05:46 +0000</pubDate>
		<guid isPermaLink="false">http://ww2.crisisblogger.com/?p=1563#comment-3594</guid>
		<description>Great post, Gerald. And I&#039;m in complete agreement. The tagline of my blog is &quot;in today&#039;s world, what you say is as important as what you do,&quot; for exactly this reason. How your choice or direction or operation is played out is just slightly more important than how it&#039;s perceived anymore.

And another example of point #4. Gap went through a little brouhaha over its logo recently. The internet HATED it. And they made it known to the point that Gap rolled it back and stuck with their existing logo. And then Gap surveyed their customers to see what they thought of the brouhaha. And by and large, none of them had heard a peep about it. I recall reading somewhere that a number of those surveyed actually liked the new logo.</description>
		<content:encoded><![CDATA[<p>Great post, Gerald. And I&#8217;m in complete agreement. The tagline of my blog is &#8220;in today&#8217;s world, what you say is as important as what you do,&#8221; for exactly this reason. How your choice or direction or operation is played out is just slightly more important than how it&#8217;s perceived anymore.</p>
<p>And another example of point #4. Gap went through a little brouhaha over its logo recently. The internet HATED it. And they made it known to the point that Gap rolled it back and stuck with their existing logo. And then Gap surveyed their customers to see what they thought of the brouhaha. And by and large, none of them had heard a peep about it. I recall reading somewhere that a number of those surveyed actually liked the new logo.</p>
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		<title>Comment on About Crisisblogger Gerald Baron by Crisis Communications: Lessons Learned from the BP Oil Spill &#124; Evolving World Communications</title>
		<link>http://ww2.crisisblogger.com/about-2/#comment-3585</link>
		<dc:creator>Crisis Communications: Lessons Learned from the BP Oil Spill &#124; Evolving World Communications</dc:creator>
		<pubDate>Tue, 07 Feb 2012 14:26:57 +0000</pubDate>
		<guid isPermaLink="false">http://ww2.crisisblogger.com/?page_id=1224#comment-3585</guid>
		<description>[...] Gerald Baron, currently principal of Agincourt Strategies and a Senior Advisor with Public Information Emergency Response, videotaped a lively conversation with Neil Chapman, a retired BP crisis communications pro, who provides a behind-the-scenes look at the Gulf of Mexico tragedy. [...]</description>
		<content:encoded><![CDATA[<p>[...] Gerald Baron, currently principal of Agincourt Strategies and a Senior Advisor with Public Information Emergency Response, videotaped a lively conversation with Neil Chapman, a retired BP crisis communications pro, who provides a behind-the-scenes look at the Gulf of Mexico tragedy. [...]</p>
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