Tag Archives: instant news

How Twitter became the biggest thing in news–and is getting even bigger

Twitter started as a way for the always-connected crowd to share with their friends the kind of latte they were having and just what Starbucks location they were at. Who gives a rat’s behind? So I fearlessly predicted that Twitter … Continue reading

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Long Beach plane crash–anatomy of instant news

I got the call the call just a little before 11 am. It was my brother, just returning from a two week Hawaii cruise along with two other brothers, wives and my mom and dad. He was at Long Beach … Continue reading

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Behind the Scenes at the Austin Plane Crash–an exercise in virtual communication response

On the Frontline of a Virtual Communication Response—The Austin Plane Crash For several in days in February the major news story was the crash of a small plane into a building in Austin, Texas. This is the kind of event … Continue reading

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A Fire Chief asks: Does ICS stand for "Information Communications Standstill"?

I’ve know Bellingham Fire Chief Bill Boyd for almost ten years–ever since we worked together on the Olympic Pipeline explosion, the event that got me into this crisis communication business. Since then I’ve not only come to respect him for … Continue reading

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The smartphone–the most disruptive technology?

In discussing or contemplating the future of crisis communication, the focus inevitably turns to the mobile phone. Sort of what Bill Gates said a few years ago about technology. If you look ahead the next year won’t look like a … Continue reading

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What YouTube Direct means for the post-media world

The movement toward a true post-mainstream media world took another big leap forward with the announcement last week of YouTube Direct. There’s been lots of talk, including on this blog, about how the 300 million plus people walking around with … Continue reading

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More examples of news via Twitter, plus: Is Social Media a fad?

I’ve been talking in my presentations quite a bit about how Twitter is how the mainstream is getting more of its news and how increasingly Twitter itself is spreading the news. Here’s another great example–the debris on the Bay bridge … Continue reading

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Comments on Peter Shankman's Comments

Peter Shankman is a “rockstar” in the social media world. By that I mean he is one of the few celebrity speakers to emerge (and I’m tweaking him because he begged not to be called a rockstar anymore). I’m in … Continue reading

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Redskins player shows why employers fear Twitter

Dear Mr/Ms Employer: can you guarantee that all your employees will show good sense when they use Twitter or other social media? No? Then you have a substantial PR and reputation risk. Like the Washington Redskins today. They won the … Continue reading

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Incorporating social media into communication drills and exercises

Drills and exercises are at the core of almost anyone’s crisis response preparations–as they should be. I’ve been involved recently in preparing communication drills and exercises (usually JIC or Joint Information Center drills). I’m finding a lot of PIOs and … Continue reading

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