Tag Archives: twitter

Will Twitter outlast New York Times?

Peter Thiel, PayPal co-founder said in a recent press conference that Twitter would outlast the New York Times. Gil Rudawsky of GroundFloor Media reported on this and asked the question in a recent blog post. I’d hate to make that … Continue reading

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How Twitter became the biggest thing in news–and is getting even bigger

Twitter started as a way for the always-connected crowd to share with their friends the kind of latte they were having and just what Starbucks location they were at. Who gives a rat’s behind? So I fearlessly predicted that Twitter … Continue reading

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Why some in news love Twitter and some apparently don’t

I tend to think (despite my initially dissing it) that Twitter has transformed how news is done almost as much as the telegraph did–and that was big. A conversation with a client the other day highlighted why some in the … Continue reading

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New study on Twitter and Bin Laden death shows how news is done today

The death of Osama bin Laden is considered the biggest story told on Twitter. Now a new study by Georgia Tech and reported in Homeland Security Newswire provides insight into how news is done today, particularly the interplay of Twitter … Continue reading

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Journalistic handwringing over Twitter

This article in Poynter asks a very good question: is Twitter ruining journalism, and a related question: are journalists ruining Twitter. How might either be happening? One, everyone is giving all the information–journalists using Twitter are giving their best stuff … Continue reading

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Qantas, Rolls Royce, BBC and is Twitter all that important?

Interesting discussion about Qantas and their communication lapses relating to the engine failure. Interesting in part because BBC London just called asking me to participate in their evening news show tonight by satellite uplink to comment on Qantas and more … Continue reading

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Behind the Scenes at the Austin Plane Crash–an exercise in virtual communication response

On the Frontline of a Virtual Communication Response—The Austin Plane Crash For several in days in February the major news story was the crash of a small plane into a building in Austin, Texas. This is the kind of event … Continue reading

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A Fire Chief asks: Does ICS stand for "Information Communications Standstill"?

I’ve know Bellingham Fire Chief Bill Boyd for almost ten years–ever since we worked together on the Olympic Pipeline explosion, the event that got me into this crisis communication business. Since then I’ve not only come to respect him for … Continue reading

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Can social media help in a crisis? Hospital shows how in Fort Hood shooting.

Since I talk a lot about social media and crisis communication these days, I’m often asked for specific examples of how social media works in a major crisis. Here’s a great example, thanks to Kitty Allen at Harris County Hospital … Continue reading

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Crisis management–putting your ears to work

I’ve been talking for some time about the rapidly growing role of monitoring as a critical part of crisis communication. Also been saying in presentations that social media and the online conversation is where so many people are going to … Continue reading

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